Pricing & Billing FAQ

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Pricing & Billing FAQ

How can I reload my OS?

Reloading your Operating System is simple on our Platform, we have a wide variety of Operating System mirrors to choose, you can reload your Operating System using the Supermicro IPMI tool or you can request an OS reload directly by opening a support ticket with our support staff.

How am I billed?

Each new service you purchase from ipv4online is billed in advance on a thirty day cycle. If you purchase service today, we will take the first months payment immediately. After that you will be billed every thirty days on the same day until you request to have your services cancelled.


Can I get IPv6 on my Dedicated Server?

Absolutely. ipv4online is one of few providers that offers IPv6 IP addresses as a standard feature. Your Dedicated Server will be deployed with IPv4 address space as default and you can request IPv6 Address space by opening a ticket with our Sales Team, we will provide you with a /64 of Address space without additional cost.

If I power my Dedicated Server is off, will I be billed?

Yes. When you purchase a Dedicated Server from us, you are being given the exclusive right to use the hardware resources and IP address space. If you wish to turn off your server for an extended period of time we recommend you contact us to discuss cancellation or downgrading you to a smaller plan that fits your needs

What is the hardware specifications of your Bare Metal Servers?

We use only the highest quality enterprise grade hardware for our Bare Metal Servers. Our Bleeding Edge line offers the latest Intel Xeon Enterprise Processors with Kingston and Samsung Memory. We use Seagate and Western Digital Enterprise for our Traditional Hard Drives and Samsung for our SSD drives.

Can I order more IPv4 Addresses?

Yes. You sure can! If your needs for IPv4 address space exceed the initial /29 of address space that we include standard, you can order additional space from us. IP Justification is required in all cases due to IPv4 depletion. Once our IP review team receives and adjudicates your request, the approved allocation will automatically be added to your VLAN once your request has been processed.

Do you offer backups?

We most certainly can! We understand sometimes it may be hard to keep your own backups. We have you covered. If you have specific backup requirements, contact our Sales Team and we can work on custom backup solutions to ensure that you always have incremental data available to you when you need it.